Privacy Policy

Personal information

In order to operate the Site in an efficient and effective manner and provide users with information on astrology services and products that may be of interest to them, AstroPrime Appservices.com may collect personal information, including contact information (such as an email address), from its users. In addition, this information allows us to provide users with relevant astrological details. We also automatically track certain information based upon your behavior on the Site and use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve users in general.

You agree that AstroPrime Appservices.com may use your personal information to contact you and deliver information to you that, in some cases, is targeted to your interests or provides administrative notices or communications applicable to your use of the Site. By accepting this Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of any further receipt by following the opt out provisions provided in each such communication.

Credit card security

AstroPrime App APP's employs encryption for secure credit card transactions. At AstroPrime App APP's, we use 128-bit SSL encryption, the highest level of SSL encryption currently available to consumers. This ensures the safety and security of your credit card transactions. SSL ("Secure Sockets Layer") basically means that our server and your browser create and agree on an encryption key that will be used only for that particular session. Once established, this key encrypts all communication between our server and your browser.

What you should know

AstroPrime Appservices.com cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.

The information user provides us

Many of our services require users to sign up for an AstroPrime App Account. We would require some personal information, like user name, email address, phone number, Country, GPS Location and Birth Date for the same. For ensuring an enhanced and customised user experience, we also ask users to update their Gender, Birth Location, Astrology topics (Kundli, Horoscope e.t.c) and Current Location.

Usage information

We also track and collect information about user interaction, like when an app is installed, a Recharge is done to Wallet, a Consultation is made with Astrologer, a rating is provided to Astrologer. This information includes:

Device information

We collect device-specific information (such as unique device identifiers, and mobile network information). AstroPrime App may associate user device identifiers or phone number with their AstroPrime App Account.

Location information

When a user avail AstroPrime App services, we may collect and process information about their actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may.

Local storage

We may collect and store information (including personal information) locally on user’s device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and similar technologies

We use various technologies to collect and store information when the user browse the website or app, and this may include using cookies or similar technologies to identify their browser or device and also for marketing purposes. Our product Talk to Astrologer keep track of user’s session to retain their information for multiple days without getting logged out.

Browser notification preference

We ask for browser notification preference for delivering the browser-based notification directly to the device. The user is free to enable or disable this preference and permission at any point of time.

How we use the information which we collect

We use the information we collect for: research and development, marketing, product analysis and also to ensure the best user experience. We also use this information to offer users tailored Astrology content – like giving them relevant Horoscopes, Astrology content, Astrologers to Talk, Vastu and Spirituality domain results. We may use the name user provide in their AstroPrime App Profile across all of the services we offer that require a AstroPrime App Account. In addition, we may replace multiple names associated with user’s AstroPrime App Account so that they are represented consistently across all our services. Other users of Astrologers cannot view or have a name, email, photo or other information that has already been claimed by a user. User’s First Name, Birth Detail and Interests will be shared with Astrologers for consultation.

When a user sign In AstroPrime App, we keep a record of their communication with Astrologers to help they reach most relevant Astrologers who can provide consultation for specific issues or concerns. We may use user’s email address to inform them about our services, such as letting them know about upcoming changes or improvements. We use information collected from cookies and other technologies, like IP Address and Location to localize the overall quality of our services. We use Current Location of the user in Talk to Astrologer services to display our pricing in their prefered currency. For example, by saving user’s current Location or country preferences, we’ll be able to have show their preferred payment gateway.

Contact Us

If the users have any doubts regarding our privacy policy or have any queries regarding any procedure, they can contact us at contact@astroprimeservices.com.